Privacy Policy

1. Introduction

Welcome to Tam Pat Ltd. By using our website and services, you agree to comply with and be bound by the following terms and policies. These are designed to ensure transparency, protect your data, and outline how we operate.

2. Services

Tam Pat Ltd provides general building and office cleaning services. All services are delivered based on agreed quotations, scope of work, and timelines discussed with each client.

3. Privacy Policy

We are committed to protecting your personal information.

• We may collect personal details such as your name, contact information, and service requirements when you contact us or request a quote.
• Your information is used only to respond to enquiries, provide services, and improve customer experience.
• We do not sell or share your personal data with third parties unless required by law.
• We take reasonable steps to keep your data secure.

4. Payments and Pricing

• All services are quoted in advance and agreed with the client before work begins.
• Payments are due as stated on the invoice or contract.
• Late payments may result in additional charges or suspension of services.

5. Cancellations

• Clients are required to provide reasonable notice for cancellations or rescheduling.
• Tam Pat Ltd reserves the right to charge for late cancellations where costs have already been incurred.

6. Liability

• We take all reasonable care in delivering our services.
• Tam Pat Ltd is not liable for any indirect or unforeseen damages resulting from the use of our services.
• Any concerns must be reported promptly so they can be addressed.

7. Health & Safety

We follow appropriate health and safety practices to ensure a safe working environment for our staff and clients.

8. Changes to This Policy

Tam Pat Ltd may update this policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this policy or our services, please contact us directly.